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Registered: ‎03-03-2017
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How do I switch my credit card payment option on a pre-order?

Hi all, I've got the SNES classic pre-ordered for an in-store pickup, but since I pre ordered it I've had to cancel the intial credit card I used. How do I switch the credit card payment option to a new card? I don't want to miss out on my pre-order because of this, any help is appreciated, thanks.

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Registered: ‎07-27-2015

Re: How do I switch my credit card payment option on a pre-order?

Hi ZigZag –


Congrats on securing yourself a SNES Classic pre-order. I’m sorry to hear your original card needed to be canceled, but am happy to advise you on your best course of action here.


Due to our Privacy Policy we’re unable to directly assist with payment modification over our forums, however this is something that can be done by calling 1-888-BestBuy. Before calling to update your payment info please be sure sufficient funds are available on your new card, as the payment update should trigger another authorization on your account. If this authorization fails the system could potentially cancel your order. Let us know if you have any other questions.


Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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