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New Member
Posts: 4
Registered: ‎12-03-2015

Re: Horizon Zero Dawn PreOrder bonus code not working.

Thanks for posting this info. Would have been nice if a BB representative had taken 30 seconds to post something in what's been the top thread in Gaming Support (ha) all day.
New Member
Posts: 1
Registered: ‎02-23-2017

Re: Horizon Zero Dawn PreOrder bonus code not working.

Having the same issue here. I'm glad to see it's not just me so that Best Buy can address the issue.

New Member
Posts: 2
Registered: ‎02-23-2017

Re: Horizon Zero Dawn PreOrder bonus code not working.

I just tried again and the code worked.
New Member
Posts: 3
Registered: ‎03-20-2014

Re: Horizon Zero Dawn PreOrder bonus code not working.

Works for me now too. Probably just wasn't live originally. Thanks!

Posts: 2,915
Topics: 42
Kudos: 272
Blog Posts: 10
Solutions: 191
Registered: ‎07-27-2015

Re: Horizon Zero Dawn PreOrder bonus code not working.

Hi Everyone –

 

I apologize for the delay in our response, as we’re still playing catch up in some parts of our forum and are working to respond to all posts as quickly as we can. That said I’ll be happy to advise you on your pre-order codes.

 

It’s our understanding that your codes should activate on Sony’s end on release day, so if you’re attempting to activate them now and being told they’ve been used or are invalid this is likely the cause. Come release day your codes should activate and be available for redemption. That said in the past we have seen issues on release day as servers are inundated with requests, so if you get any errors we recommend waiting a little while and trying again. If you’re still having issues past release day please see our “Gaming Codes – Read Me First” thread pinned near the top of this board for instructions on how to get assistance with your code.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 18
Registered: ‎12-05-2011

Re: Horizon Zero Dawn PreOrder bonus code not working.

Yep, the codes seem to be working now, just redeemed mine.

New Member
Posts: 7
Registered: ‎02-08-2016

Re: Horizon Zero Dawn PreOrder bonus code not working.

In all fairness the game doesn't even come out until this Tuesday so I would give Best Buy a break here and just give it time. It's not like we're missing out on the DLC anyway since we can't play the game for the time being. I'm a gamer too but patience is a virtue, fellas.
Visitor
Posts: 1
Registered: ‎03-19-2017

Re: Horizon Zero Dawn PreOrder bonus code not working.

Same! Code not working either...