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New Member
Posts: 1
Registered: ‎09-13-2017

HELP

i preordered star wars batllefront2 but i ordered it 3 hours ago and it's still Processing!

Regular Member
Posts: 33
Registered: ‎12-09-2015

Re: HELP

You have to call customer support.

Posts: 3,805
Topics: 51
Kudos: 337
Blog Posts: 11
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Registered: ‎07-27-2015

Re: HELP

Hi THATDUDETY –

 

Welcome to the forums and thanks for posting. I’m, sorry to hear there’s some confusion regarding the pre-order process, which I’ll be happy to clarify for you.

 

Because Battlefront 2 isn’t set for release until 11/17 the “processing” status you saw for your pre-order is the status we’d expect to see at this time. For more information on the pre-order process please see our In-store and Online Pre-order FAQ. If you have any questions the FAQ doesn’t answer please don’t hesitate to post again.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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