09-15-2017 10:53 AM
Hi THATDUDETY –
Welcome to the forums and thanks for posting. I’m, sorry to hear there’s some confusion regarding the pre-order process, which I’ll be happy to clarify for you.
Because Battlefront 2 isn’t set for release until 11/17 the “processing” status you saw for your pre-order is the status we’d expect to see at this time. For more information on the pre-order process please see our In-store and Online Pre-order FAQ. If you have any questions the FAQ doesn’t answer please don’t hesitate to post again.
|Michael|Social Media Specialist | Best Buy® Corporate|
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