05-12-2017 10:52 AM
Hi Celticjess –
It’s disappointing to hear this has affected you too. Please send me a private message with your affected order number so I may look into this for you. You can message me by selecting the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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06-05-2017 06:04 AM
06-12-2017 08:02 AM
This happened to me also, but I have not received credit on my statement yet... can you please look into it!
All the best. -Robert