04-07-2018 01:44 PM
I preordered the Digital Deluxe edition of God of War (sku 6198008) on March 18. Never recieved a code and the order status has been sitting in limbo. Now it appears as though Best Buy does not even carry this version for sale anymore? Help would be appreciated! Thank you.
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04-07-2018 08:00 PM
God of War doesn't release until April 20th. That's probably why you haven't received the code for the game and why the order is just in limbo. I'm not sure about whether Best Buy is sending out codes early so that you can pre-load the game or not, but I'd guess that you probably won't get it until then.
04-07-2018 08:20 PM
04-09-2018 11:13 AM
Hi tonyjim21 –
Welcome to the forums and thanks for your pre-order. You ask some excellent questions regarding digital pre-orders from us, which I’m happy to see you've already been correctly advised on. That said, I’ll be happy to provide some additional clarification here.
As @Vengeance422 correctly stated, God of War has not yet released, which is why you have not yet been sent a game code. Please know that digital game codes are usually fulfilled via email sometime after midnight Central Time on the day of release.
In regards to the Digital Deluxe listing on BestBuy.com, this listing has been taken down, and at this time we are not taking new pre-orders. As @Vengeance422 again correctly stated, if your pre-order has not been canceled and is still showing up on your account, you should still expect to receive your pre-order code on release day. If you have any other questions or concerns, please don’t hesitate to post again.
|Michael|Social Media Specialist | Best Buy® Corporate|
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