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Posts: 3
Registered: ‎04-07-2018
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God of War preorder

I preordered the Digital Deluxe edition of God of War (sku 6198008) on March 18. Never recieved a code and the order status has been sitting in limbo. Now it appears as though Best Buy does not even carry this version for sale anymore? Help would be appreciated! Thank you.

Member
Posts: 13
Registered: ‎03-22-2017

Re: God of War preorder

God of War doesn't release until April 20th. That's probably why you haven't received the code for the game and why the order is just in limbo. I'm not sure about whether Best Buy is sending out codes early so that you can pre-load the game or not, but I'd guess that you probably won't get it until then.

New Member
Posts: 3
Registered: ‎04-07-2018

Re: God of War preorder

I understand that, my main concern is that the specific product doesn't seem to exist on bestbuy.com anymore...
Member
Posts: 13
Registered: ‎03-22-2017

Re: God of War preorder

As long as your preorder is still appearing on your account I would say you're okay. Make sure you have some sort of copy of your order, which I'm sure you probably already do, just in case you don't receive your code on release day. If you don't receive it, then you can contact Best Buy and you'll have your copy ready to show.
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Registered: ‎07-27-2015

Re: God of War preorder

Hi tonyjim21 –

 

Welcome to the forums and thanks for your pre-order. You ask some excellent questions regarding digital pre-orders from us, which I’m happy to see you've already been correctly advised on. That said, I’ll be happy to provide some additional clarification here.

 

As @Vengeance422 correctly stated, God of War has not yet released, which is why you have not yet been sent a game code. Please know that digital game codes are usually fulfilled via email sometime after midnight Central Time on the day of release.

 

In regards to the Digital Deluxe listing on BestBuy.com, this listing has been taken down, and at this time we are not taking new pre-orders. As @Vengeance422 again correctly stated, if your pre-order has not been canceled and is still showing up on your account, you should still expect to receive your pre-order code on release day. If you have any other questions or concerns, please don’t hesitate to post again.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎04-07-2018

Re: God of War preorder

Thank you for confirming that even though the item is no longer for sale, my order is still valid!