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New Member
Posts: 1
Registered: ‎02-13-2015

Ghost Recon Wildlands Gold Edition Missing Season Pass

Hi,

 

This is an apparently known issue, and has been known for over a week. It appears the Ghost Recon Wildlands Gold edition(for Ps4 at least) does not contain the season pass. The pass that came with the game only redeemed the deluxe items and nothing else. Ubisoft has finally acknowledged it, but has not provided any kind of ETA on when it will be fixed (https://support.ubi.com/en-US/News/000026562/Missing-GRW-Content).

 

My main concern of course is that I did not receive something that I paid money for and i'm sure there are other gamers in the same boat. I mainly just wanted to post this message  for two reasons:

 

1) Put it on Bestbuy's radar if it is not already.

2) Determine what recourse we have if Ubisoft does not rectifiy this issue. 

 

Since I know this is not Bestbuy's fault i'll give Ubisoft a few more days.

New Member
Posts: 1
Registered: ‎12-07-2015

Re: Ghost Recon Wildlands Gold Edition Missing Season Pass

I've been wondering about this as well. Glad to see Ubi finally said something about it, but they haven't really been helpful in rectifying this issue, so I would also like to know if Best Buy would be able to help, even though they are not at fault.

Posts: 5,579
Topics: 86
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Blog Posts: 26
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Registered: ‎08-15-2011

Re: Ghost Recon Wildlands Gold Edition Missing Season Pass

Hi Guys,

 

I'm very sorry to hear that you're running into trouble with your game codes. As we only have the one code for these versions of the game, I'm afraid there isn't an alternate way for us to provide just a portion of the content that the code was supposeed to make available to you.

 

I would encourage you to continue working with Ubi to receive your content, but I will make sure our partners here are aware of the concerns.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 17
Registered: ‎10-28-2013

Re: Ghost Recon Wildlands Gold Edition Missing Season Pass

At least you have the game I paid for my copy today and wasn't giving the game and they told me the gold edition is only digital and I have to wait for an hour it's been 4hrs and I went back to the store and still left with no game I'm beyond angry Best Buy just stole $81.69 and I'm without the copy of the game 😡

Posts: 3,607
Topics: 133
Kudos: 158
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Registered: ‎08-15-2011

Re: Ghost Recon Wildlands Gold Edition Missing Season Pass

Hi capo809,

 

Yikes!  I'm sorry to hear about the issues you're having with getting your copy of Ghost Recon Wildlands.  

 

Please send me a private message by clicking the blue box at the end of my signature with either your "Customer Service Pin" or BestBuy.com Order Number.  


Again, I apologize for the inconvenience and I anticipate your response.  

Blake|Social Media Specialist | Best Buy® Corporate
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