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JeffOC
Posts: 6
Registered: ‎03-19-2012

Funcom points not valid

Bought a funcom game card at the local BB, the code they issued me on the reciept is invalid according to funcom. I bought one just the week before and had no issues. It was $20 game card which can't get refunded and I can't get another code. So pretty much BB took my money and I got nothing but the run around from them.
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Ryan-BBY
Posts: 6,846
Topics: 27
Kudos: 169
Blog Posts: 44
Solutions: 172
Registered: ‎11-09-2009

Re: Funcom points not valid

Hello JeffOC -

Brendan from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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New Member
JeffOC
Posts: 6
Registered: ‎03-19-2012

Re: Funcom points not valid

I'll be waiting with bated breath..
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New Member
JeffOC
Posts: 6
Registered: ‎03-19-2012

Re: Funcom points not valid

I really didn't think I'd get any help, don't know why I waste my time.
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Brendan-BBY
Posts: 888
Topics: 3
Kudos: 46
Solutions: 29
Registered: ‎08-15-2011

Re: Funcom points not valid

Hello JeffOC,

Welcome to the forum!

I'm sorry to hear that you are having problems with your Funcom card. I have seen this issue before, but I really do not know what could be wrong here. I need to get some information from you to see what I might be able to do. I am sending you a private message to assist you further. To check your private messages, make sure you are logged into the forum and click the yellow envelope in the top right of the screen.

Regards,
Brendan|Community Connector | Best Buy® Corporate
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New Member
JeffOC
Posts: 6
Registered: ‎03-19-2012

Re: Funcom points not valid

That's ok, I made such a sceen in BB in person they caved in and gave me my $20 bucks, thanks for your timely response btw...
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