06-11-2018 11:48 AM
Just spent 20 minutes on the phone with 1-888-Best-Buy (1-888-237-8289). From what I understand, Best Buy has not received the codes from Bethesda yet and when they do, the codes will be sent in a follow-up e-mail.
Anyone else get a similar response?
06-11-2018 11:53 AM
Taken directly from Bethesda.net FAQ:
"B.E.T.A. redemptions codes will either be provided directly on your pre-order receipt or via your pre-order email confirmation from a participating retailer (visit fallout.com/pre-order). Please contact your retailer's customer service directly with proof of pre-order to retrieve your code!"
Seeing as I haven't recieved my code thus far I'm mildly worried to say the least. Any wored from a BB employee would be much appreciated.
06-11-2018 11:57 AM
06-11-2018 01:44 PM
06-12-2018 09:31 AM
If you read any of this topic you will see multiple of us have already anwsered these questions with direct quotes from Customer Service that we have talked to. 1 They do not have the codes right now, they are working with Bethesda to get them, most major retailers such as amazon dont have them sent out yet either. 2. They dont have an ETA because as is said they are working to get them as soon as possible, how ever the beta dont have a date yet and there is 5 months before the game launch, we can wait. 3. Its not being ignored, sometimes accidents happen and its on the publisher not the retailer this time.