06-13-2018 12:39 PM
I purchased a 6 month Xbox Game Pass on Saturday night, and have not yet received an email with instructions on how to redeem. I've checked my SPAM / Junk and need assistance.
06-14-2018 10:14 AM - last edited on 06-14-2018 11:15 AM by Bill-BBY
Hi andrewmahon –
Welcome to the forums and thanks for calling this to our attention. It’s concerning to hear you’ve not received your Game Pass code email, even after checking your spam folder, so I’ll be happy to address this for you.
Please send me a private message verifying the following information so I can see about locating your code. You can message me by selecting the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!