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Member
Posts: 19
Registered: ‎06-05-2016

Re: ESO: Summerset Pre-Purchase, no code?

Nope I didn't get any code sent to me, so saying have a great weekend and as if it's solved is wrong. Can you pm me my code.. This is ridiculous
Posts: 6,044
Topics: 98
Kudos: 230
Blog Posts: 29
Solutions: 385
Registered: ‎08-15-2011

Re: ESO: Summerset Pre-Purchase, no code?

Hi Pharticus,

 

I did a quick validation and I show that a code was sent to the email you provided, it just took a little bit longer to go out. I apologize for the added delay and any concern it may have caused.

 

Regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎05-23-2018

Re: ESO: Summerset Pre-Purchase, no code?

I just received an email from BestBuy, but it has (No Subject) and the body is an empty Best Buy branded email.  No code, not sure if this was a mistake or from something else.

Posts: 6,044
Topics: 98
Kudos: 230
Blog Posts: 29
Solutions: 385
Registered: ‎08-15-2011

Re: ESO: Summerset Pre-Purchase, no code?

Hi Nucklez,

 

Please look for a second email sent a little after that first one. I'm sorry for the confusion.

 

Sincerely,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 12
Registered: ‎04-21-2018

Re: Elder Scrolls Online Summerset Collectors Edition PC Pre Order Bonuses Missing Code

I'm in kind of the same boat here, I've done a search on all my e-mail folders and the only e-mails I'm registering from BestBuy at all for the last couple of weeks are replies to this particular thread.  Not even a half-sent, empty message like Nucklez got.

Member
Posts: 19
Registered: ‎06-05-2016

Re: ESO: Summerset Pre-Purchase, no code?

NO e-mail was sent with a code. only messages telling me people replied here and that you pmed me once. What e-mail did you send it to? probably sent it to the wrong one, i wouldnt doubt it the way this is going for this order. PM me what email you sent it to.
Member
Posts: 19
Registered: ‎06-05-2016

Re: ESO: Summerset Pre-Purchase, no code?

Yes I got that blank email as well... no code, just blank like they are taunting me.,
New Member
Posts: 2
Registered: ‎05-25-2018

Re: ESO: Summerset Pre-Purchase, no code?

Same as Nucklez and Pharticus, just a blank email with no follow

New Member
Posts: 1
Registered: ‎06-01-2018

Re: ESO: Summerset Pre-Purchase, no code?

I'm in the same boat as the rest of y'all. My order got messed up so I actually just recieved my game in the mail today. I have no email, no code, no nothing to redeem my pre-order swag. Please advise and thank you!!

Member
Posts: 19
Registered: ‎06-05-2016

Re: ESO: Summerset Pre-Purchase, no code?

Yea I even talked on the phone today with them and they transferred me 3-4 times to different departments and nothing got done in the end, they say "didnt it come in the box?" then you say no, they transfer you and then in the end say to look for an e-mail... still no e-mail, no code.