Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎09-12-2017

Didn't receive preorder bonus from Pes 18

 I preordered Ped 18 on September 7th, I was suppose to receive a free fidget spinner as a bonus item from preordering. I called support 3 times, one person hanged up on me as she didn't want to deal with my issue. A quick Google search "pes 18 best buy fidget spinner" it shows up in the results. Just want me preorder item and that's it. 

Posts: 3,805
Topics: 51
Kudos: 337
Blog Posts: 11
Solutions: 282
Registered: ‎07-27-2015

Re: Didn't receive preorder bonus from Pes 18

[ Edited ]

Hi Schoolboye –

 

Welcome to the forums and thanks for posting. Most games come with some pretty nice pre-order bonuses these days. Many people, myself included, really enjoy collecting as much gaming items as they can get!

 

That said it looks like we unfortunately ran out of inventory of this limited supply bonus item prior to receipt of your pre-order. I do apologize for the disappointment this has caused, but providing you with this pre-order bonus item is not something we’re able to assist with. If you have any other questions please feel free to post again.

 

Regards,  

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎09-19-2017

Incomplete Order, Please Help

[ Edited ]

Order Number: {removed per forum guidelines}

My package arrived today, i pre ordered Pro Evolution Soccer 2018(Pes 2018), and part of the pre order bonus was a free konami fidget spinner, sadly, the package arrived, and didn't come with the fidget spinner, please help me solve this mistake, as i see best buy selling this item online, but failed to deliver with what was advertized . Thanks

New Member
Posts: 2
Registered: ‎09-19-2017

Re: Didn't receive preorder bonus from Pes 18

I'm having the same exact problem, if best buy ran out of inventory for the item, then why are u guys selling it for $10 on the website, i just want my pre order item that was advertised when i preorded the game

Posts: 3,805
Topics: 51
Kudos: 337
Blog Posts: 11
Solutions: 282
Registered: ‎07-27-2015

Re: Incomplete Order, Please Help

Hi DIEGO_10 –

 

Welcome to the forums and thanks for reaching out to us. I’ve sent you a private message, which you can view by selecting the blue button in my signature below.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎09-12-2017

Re: Didn't receive preorder bonus from Pes 18

So there is still inventory but don't want to fulfill my pre order?