Gaming Support

[Jarred]

So I pre-ordered Diablo 3 using a combination of a gift card and paypal. Like an idiot, I lost my giftcard and deleted the confimation e-mail but I still have the paypal confirmation.

I did it as an in-store pick up, will a print out of my paypal confirmation and a picture ID be enough for my pickup or is there something else I can do?

(When I purchased it, I was using the guest and not actually logged in, so there is nothing for Diablo 3 in my order status...)

Three wrongs don't make a right, they make a headache.

[Mariel-BBY Retired: Community Connector · Accepted solution]

Hi Jarred,

Welcome to the forum and thanks so much for your post regarding your preorder of Diablo III. This is a very highly anticipated title and I'm so glad to hear that you placed a preorder. I am happy to help you be the most prepared for when the game releases.

I can understand if you accidentally deleted your confirmation email and you should receive a second email when your game is ready for in store pick up. At that time, you can print off the email with your order number and head to the store with your ID.

In the meantime, I will be sending you your order number in case you would like to check on it. To view your private messages, be sure you are logged into the forum and click on the envelope in the upper right corner. From what I can see, your order is all set and waiting for 5.15.12. 

Let me know if you have any other questions or concerns and I'll be happy to answer them as best as I can.

Warm regards,

[Jarred]

Thank you very much

[thegatekeeper]

Thanks for the information, I have a similar problem too atm and was able to use this.

[neeero]

This forum is so helpful