03-08-2018 03:04 AM
03-08-2018 09:02 AM
Hi Jruyle89 –
Welcome to the forums and thanks for reaching out to us. I’m sorry to hear you’re having trouble redeeming your Xbox Live subscription, which I’ll be happy to advise you on.
Can you describe the error message you’re receiving when you’re attempting to redeem your subscription? Have you reached out to Microsoft Support for assistance with this?
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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