01-11-2018 12:02 AM
I know you all have seen many of these posts but I havent found a solution.
I bought (with a giftcard) a $50 psn code to be sent via email but order is being cancelled. pls halp.
01-11-2018 02:46 PM
Hi cbriseno –
Welcome to the forums and thanks for posting. It’s disappointing to hear you’re unable to complete your order, but I’ll be happy to advise you here.
Due to a system limitation on BestBuy.com gift cards cannot be used to purchase other gift cards, which is why the system is canceling your orders. That said, these transactions can be processed in-store. I do apologize for any frustration or inconvenience this may cause, and if you have any other questions or concerns please don’t hesitate to post again.
|Michael|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!