02-16-2009 05:42 PM
I recently purchased a downloaded version of Call of Duty: World at War from Best Buy. I am unable to update the game and I get the error that I must get the update from the place of purchase because it is a downloaded version. I have found updates for the Direct2Drive downloadable version but they do not work for this version. Can someone please advise if they have ran into the same problem. I sat on the phone for over 30min on hold before I finally gave up with Best Buy customer service. I don't won't to lose anymore money on the game than I already have if at all possible.
It is a real bummer because not only am I missing a map and the bug fixes, I am also having trouble finding games because I am not on the latest version. If something can't be done then I guess I will just go buy a retail version. I guarantee it will not be from Best Buy and I even have a 50.00 gift card.
02-17-2009 03:23 PM - edited 02-17-2009 03:25 PM
02-18-2009 09:59 AM
03-02-2009 10:31 AM
03-12-2009 12:50 PM
I've had this problem as well.
I contacted both Activision and Best Buy.
Activision told me that they could do nothing and that Best Buy and Digital River would have to supply me with the unique patch.
Best Buy's support team:
* Sent me the 1.7 patch for COD 4......well done.
* Then replied:
We apologize for any inconvenience, unforutnately, we do not have
patches for Call of Duty: World at War. Please contact patch support at
the contact listed below.
Technical support may be contacted at:
So I have really been left with nowhere to go, both sides are trying to push the issue off to someone else. I wish I had been told Best Buy don't provide patch updates, both Direct2Drive and Steam had their versions in a day or so. And due to the refund policy, I've really got nowhere to turn.
Any help is greatly appreciated.
03-20-2009 03:57 PM
03-20-2009 04:40 PM