11-14-2011 08:49 AM
Thanks for the updates on the situation and sorry for the delay - I was out of the office. I will try and verify what's going on with extending the Founder status. For those of you who did not receive a code at all, or an invalid one, please send us a message with the following information to our Gaming-BBY inbox:
Message Subject: Game Title
Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
Email address (the one at which you’ve been watching for the code)
We will then be able to investigate your situation and get back to you as quickly as possible. Torecedor, you won't be out your $50!