11-08-2011 04:28 PM
Thanks so much for posting about not receiving your Call of Duty Elite code. It's my understanding this should've been printed directly on your receipt and additionally emailed to you. The most immediate resolution would be to return to the store to have your code properly processed. Alternatively, I can investigate what happened if you would send me your Customer Service Pin of your purchase of the product. The Customer Service Pin is located toward the bottom of the receipt after the big paragraph, "Dear Valued Customer." To send a private message, click on the icon in my signature.
Let me know how you would like to proceed and thank you again for your post!
11-10-2011 03:25 PM
Thanks for your question! You should be able to enter the code into your "redeem code" section on your console. For example, if you have an Xbox 360, just hit your Xbox button in the middle of the controller and pan all the way over to the left. You should see a "redeem code" place to enter the 25-character code.
I'm an Xbox user, so I'm not entirely sure where you would enter it into PS3 or PC, but I would assume it's a similar process - it's entered into your console, not any place in the actual game.
Hope that helps and happy gaming!!
11-11-2011 11:47 AM
11-11-2011 12:00 PM