Gaming Support

[weijey1]

I bought the code today, I was so exciting for the Elite. 

 and I went to redeem my code right after I got the code from email.  

However, when I entered the code and submitted it. The store keep telling me that it's a invalid code.(pretty sure I didn't have a typo for the code) 

I've also tried redeem from xbox.com but same thing happen, it saids the code is invalid.

is there something wrong w/ the system? or something like that?

cuz I don't want to pay 50 bucks just for a series of meaningless numbers.

Gosh,,the online store sucks!

[weijey1]

I've called the customer service today,they said they r gonna send me another code in 2 or 3 days.. Although I can't wait..but whatever.I'm glad at least still gonna get the code. Thx!

[Kyle-BBY Community Connector]

Hey weijey1,

Sorry I didn't get to your post the other day but I'm glad you got in contact with someone to help you out with the code!  Let us know if anything else comes up.

[weijey1]

yea,they said they are going to add the code striaghtly to my xbox live account on 2/9 thursday. But haven't got anything since then!lol 
Could you check if there's anything going wrong? or sth like that?
I think Imma call the customer serive again on Monday.

Really don't want to waste 50 bucks.lol 

[weijey1]

Could you check if what's going on with my order? 

I haven't receive my product, and not to say the refund!

Hope my $50 bucks won't just DISSAPEAR!!!!!!!!!!!! 

[weijey1]

my order number is: {removed per forum guidelines}

[Mariel-BBY Community Connector]

Hi weijey1,

I've just sent you a private message containing additional details about your COD Elite code. To view your private messages, be sure you are logged into the forum and click on the envelope in the upper right corner.

Thanks,

[weijey1]

Thanks,I have just replied you in the private message.

Jay

[weijey1]

i'm really disappointed and frustarted.

it's not even my responsibility to figure out what's wrong w/ my order cuz i paid the money to the bestbuy,

and bestbuy should have the responsibility to give to us what we paid for.

what do you even mean to contact w/ xbox? lol