03-19-2017 06:44 PM
When I pre-ordered Breath of the Wild I also bought the expansion pass which released the same day, march 3rd. Since then the status has not changed from Pre-ordered and I have not received the code. Is there a reason for this? I was under the impression this would be sent out on release day, but it has already been 17 days.
03-20-2017 03:17 PM
Welcome to the forums and thank you for taking the time to contact us about your missing code.
This sounds unusual for a code to take this long. I'd like to view your order. Please send me a private message by clicking the blue box at the end of my signature. Make sure to include either the "Customer Service Pin" or BestBuy.com Order Number.
Thank you again for reaching out and your patience throughout this process.
|Blake|Social Media Specialist | Best Buy® Corporate|
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