Gaming Support

[Revan67]

Well spent an hour on hold and then finally got through to a super helpful person, I forgot to ask her name.

But i gave her my order number, the dlc code I used that was wrong and the sku that was posted on this thread. Took about an hour but she read me a memo from best buy about how EA screwed up and they are working on the problem. Then she helped me get a new code and stayed on the phone with me untill we confirmed it was the right DLC code.

Top notch support rep there

[insane1984]

I just called my store and they seem to think this is a nation wide problem and won't even pull up the reciept. That'd be the store in Murrieta, CA on Madison Ave. for anyone who may have some pull at BBY corporate. Maybe you can use that "pull" to ease thier heads out of where ever they currently have them lodged.

[Brydagr8]

I just picked up my PC version today. The lady at customer service told me there was a code for the SPECACT on the receipt, I took her word for it. Getting it home I'm scanning all over the receipt, no obvious code in sight. I  have 3823183 DIG-PC-BF3  DIG-PC-BATTLEFIELD 3 SPECACT 5.00 PACK DISC on my receipt. Mariel, you say it should be 4 sets of 4 characters towards the bottom of the reciept. The only thing on my reciept with 4 sets of 4 is the Val #. I might have to go in tomorow and have someone point it out exactly to me. Also where am I supposed to redeem the code? On Orgin or in game? Thanks.

[azleon]

Has anyone received the code for the SPECACT Kit. for XBOX 360?

[astr0boy]

Same issue as above. Pre-ordered at Best Buy in Orange, CA. The guy that rang me up said that the code would be e-mailed. One of my other mates in another line was told that it would be in the box. We both opened up our boxes and there were no pre-order downloadable codes for the SPECACT kit. Neither of us have been e-mailed any sort of code for it. We cant really return our games anymore since they've already been opened.

Its frustrating to say the least.

[Kernholio]

My code is for the dog tag pack as well...

[masenkablast]

I have, took a lot of convincing but the SKU here works perfectly

[masenkablast]

They have to ring up the SPECAT kit, no other way

[Cu]

update I called a second time to BB customer service and after an hr wait I got Jo who was kick a$$ and got me my code. Said he had been doing this all day long

[ArmoredXerxes]

Did you have a code or did you have the wrong code?