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Posts: 1
Registered: ‎03-15-2017

Battlefield 1 Premium Pass - Windows [Digital Download Add-On]

[ Edited ]

Hi. Well I have an issue with this purchase, I dont get the email with the code. I bought this on 3/13/2017 and in the status of the order details it say "E-Mail Sent / We've e-mailed instructions for how to access your item to {removed per forum guidelines} " but none email is on my inbox (on the spam directory too). I'm using Outlook not gmail. So I need some help, cant call to 1-888-BESTBUY because im on a trip to south america so in my free time I want to play battlefield 1 with the new DLC but as you know i cant because dont get the code Smiley Sad . Please I hope you can help me.
Thanks for read Smiley Wink

Posts: 3,619
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Registered: ‎08-15-2011

Re: Battlefield 1 Premium Pass - Windows [Digital Download Add-On]

Hi Kasper-Ortiz,


Let me start by welcoming you to the forums and thank you for taking the time to post!


I'm sorry to hear about the issues you're having with getting your code.  I'll be happy to assist.  Please send me a private message by clicking the blue box at the end of my signature.  Make sure to include the Order Number.  


Again, thank you for reaching out on the forums and I look forward to getting this issue resolved. 

Blake|Social Media Specialist | Best Buy® Corporate
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