10-20-2011 12:55 AM
It's now 2 days after release and still no game. I received gears 3 on release day so why am I not getting this on release day? Is Best Buy aware that there is competition that ships release day guaranteed? I will no longer be buying games from bestbuy.com simply because I want the thing WHEN it comes out and not a week later. Amazon or gamestop for me from now on, what a load of ^#%.
10-20-2011 07:56 AM
Here it is Thurdsay morning and I still get the error:
"No results were found. One of the following may have occurred: 1) The tracking number was entered incorrectly; please confirm the number and re-enter. 2) We have not received the package or data from the shipper at this time; please try again later."
That has pretty much made up my mind about never using BB online again. No wonder their stock is going down.....
Whats the point of this board if you dont get a response from them either?
10-20-2011 02:54 PM
All of your orders shipped out on 10/18 (Tue) even though your tracking may show activity earlier than that. We aren't able to ship them earlier than the release date. However, I did look into each of your orders and here is what I found...
sillyowen - It looks like your order is in your city now so it should be arriving really soon.
decado - Your order says it is out for delivery right now.
jayrock0724 - I see what you are saying about that error so I will send you a private message to discuss your pre-order individually. To check for that message in your forum inbox, simply click the envelope icon in the upper right-hand corner of the site (must be logged-in for it to appear).
10-21-2011 01:45 AM
10-21-2011 10:31 AM
My order came yesterday.
Thank you Kyle for taking time out of your day to address a problem that should never have happened in the first place. I salute you Best Buy, and your innate ability to make people wait for their preorder bonuses that should have arrived on the day of game release. You are truly a tribute to your species and for that I will never shop here in the forseeable future.
Goodbye Best Buy, may we never do business again.
10-21-2011 10:33 AM
10-21-2011 04:16 PM
10-22-2011 03:49 PM
chlnmtchll - I'm showing your game was delivered approximately 1 hour after you posted so I'm guessing you were too busy to post an update because you were playing it already.
jayrock0724 - It looks like your tracking number is working now so you should be able to get updates now. It looks like it is getting closer so it's likely it will arrive before that "Expected delivery date, on or before: October 28, 2011".
10-22-2011 04:21 PM