Gaming Support

[darkwonders]

Did this happen to anyone else? I got the code from Mike, but it said that the code had already been used

[AlenRosic]

At least you got some kind of response I been waiting for 2 weeks and nothing yet just a big old RipOff Thank you Best buy!

[darkwonders]

If any support person can reply to this, I can PM you the code and my GT so you can check it yourself. Since this is the first time that it's happened to me, I'm guessing someone didn't tell someone else that the code had been used already and it was given to more than 1 person.

[Jimmienomam]

What I assume happened is that they have a pool of codes to draw from. The mods here access that pool and select a code. After selecting that code they then mark the code as used so that it won't generate in stores or another mod won't use.

So the mod didn't take the code from the pool properly, the code was printed/taken simultaneously by 2 people or the mod an a register or someone typed in the wrong code (thought a L was an I or something like that) which was the code you received.

Either way the mods should be here in 3-5 days to reissue another one.

[Mariel-BBY Retired: Community Connector]

Hi darkwonders,

Thanks for letting us know that you received an Argus Rifle code that was already used. I see that Mike helped you last week with your issues with Mass Effect 3 and I apologize you received a code that was already used. It may have been as you stated and I am happy to help you.

Momentarily, I will send you a PM containing more information. To view your private messages, be sure you are logged into the forum and click on the envelope in the upper right corner. Please let us know immediately if your code is invalid or used and thanks again for your post. 

AlenRosic, I will also send you a private message pertaining to your issue in just a few minutes.

Warm regards,