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New Member
Posts: 2
Registered: ‎03-17-2017

When can I use GCU in store

First off, Best Buy customer service is very frustrating. I tried calling to have this question answered and was transfered 3 or 4 times, before hanging up because I was about to be transfered again.

 

I just want to know how soon after purchasing the GCU can I use the discount in stores, because it isn't showing up when I try to shop online. This isn't a huge issue since I would have to do in store pick up anyways and I figure it probably needs a day to process (even though its 2017).

 

So yeah, I just want to know if I go to the store will I be able to use my discount. Thank you

Trusted Contributor
Posts: 3,929
Registered: ‎02-25-2013

Re: When can I use GCU in store

Have you been to the store to activate it?

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 2
Registered: ‎03-17-2017

Re: When can I use GCU in store

From what I've seen from searching around that isn't necessary, is this incorrect?

It ended up activating online so I made my purchase there, but I'd still like to know if any in store activation is required.
Trusted Contributor
Posts: 3,929
Registered: ‎02-25-2013

Re: When can I use GCU in store

Not certain. When I got mine 22 months ago I had to activate it in store.

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
Member
Posts: 18
Registered: ‎10-23-2016

Re: When can I use GCU in store

There are two versions, one is a card you get physically that you activate in store. 

 

You have the online one, no store activation is needed.

Posts: 3,595
Topics: 130
Kudos: 152
Solutions: 127
Registered: ‎08-15-2011

Re: When can I use GCU in store

Hi onthezero,

 

Welcome to the forums and thank you for taking the time to post about your Gamers Club Unlocked membership!  


It can take 1-3 business days for the membership to be reflected on your account.  Once it's activated on your account, then you'll be able to use the benefits in-store and online.  

 

I was able to view your My Best Buy Member ID with the information you've provided to the forums and your membership appears to be active.  You may need to log out of your account and back in.  Also, try clearing your browsing history or a different Internet browser.  

 

Let me know if you continue to have issues with the program and thank you again for posting!

Blake|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!