11-27-2017 01:45 PM
11-27-2017 07:29 PM
I have not received my certificate yet either. I pm gamers club bby and 2 mods with my order number and member number and haven’t heard anything about my missing certificate.
11-28-2017 03:29 PM
11-28-2017 03:38 PM
I've just noticed I never received the $10 gift certificate as was advertised for pre-ordering select video games this year.
It seems it was supposed to be credited to my account in the form of 500 bonus rewards points at the time of shipping, but according to my Rewards History, that never happened. Specifically, I'm referring to my pre-order of Destiny 2 for PC which was placed on June 28th (I can supply the order number and other information upon request).
Here is an official announcement post from elsewhere in these forums to confirm that this game was indeed a part of that $10 rewards promotion: forums.bestbuy.com/t5/Let-s-Talk-Gaming/Destiny-2-at-Best-Buy/td-p/1042551
I tried the self-service option to report missing reward points, but received an error saying the system couldn't find that order. Thanks in advance for your help with this issue.
12-02-2017 12:02 AM
I am a Gamersclub Unlocked Customer and I recently Pre-Ordered 2 Games "Super Mario Odyssey" & "Destiny 2" I was Supposed to get 2 $10 Gift Certificates one for each game This was the Page the Promo was on https://www.bestbuy.com/site/clp/my-best-buy-get-10/pcmcat308100050002.c?id=pcmcat308100050002 it says when you Preorder a Physical Game you get a $10 Gift Certificate I only got 1 Gift Certificate and Preordered 2 Games on this Page. I am not sure what Game I Got the Certificate for.