Add Product

Search Results:

Reply
New Member
Posts: 8
Registered: ‎07-04-2015

Re: Did not get $10 preorder bonus for Destiny 2

Member
Posts: 15
Registered: ‎10-23-2016

Re: Did not get $10 preorder bonus for Destiny 2

I'm entertained by the, make me chase my reward, attitude and total lack of Customer Service. I'll wait to see how long it takes and just keep documenting it in the meantime.
New Member
Posts: 3
Registered: ‎11-06-2017

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

Was told to wait till the 20th if I have not recieved my $10 reward zone pre order bonus and it is the 20th now and I have not recieved my $10 reward zone certificate.

New Member
Posts: 2
Registered: ‎11-25-2013

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

Still haven't gotten mine either, almost a month later. 

New Member
Posts: 4
Registered: ‎10-24-2015

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

I direct messaged Michael-BBY with my issue and order number but got no response.  Is anyone going to do anything about this???

Posts: 4,030
Topics: 52
Kudos: 326
Blog Posts: 11
Solutions: 307
Registered: ‎07-27-2015

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

Hey Everyone –

 

I just wanted to hop in quick and provide some clarification for you all. If you’ve checked your points history on BestBuy.com and are still not seeing your 500 bonus points for Destiny 2 please send a private message to the GamersClub-BBY Inbox with your full name, My Best Buy Member ID, and Order Number of Customer Service Pin (from your in-store receipt). Given this extra busy time of year we are running a few days behind on responding to posts and private messages, so we ask for your patience while we work to assist everyone in turn.

 

Thanks!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎10-21-2015

Still not receive $10 for pre-order Destiny 2

As the title said, I pre-ordered Destiny 2 and it qualified for $10 certificate, but now I still not get it. 

Member
Posts: 15
Registered: ‎10-23-2016

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

Oct. 24th release date.

Waited for 15-20days  just to find out I won't receive it in that quoted time frame.

11/21 Sent DM to BBWhoever.

11/26 still not a word. That's my experience so far, comically inept.

New Member
Posts: 2
Registered: ‎06-04-2014

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

Received my points Yesterday. Looks like they have a backlog. 

New Member
Posts: 2
Registered: ‎11-13-2017

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

This is by no means solved; points have still not been awarded. I also messaged GamersClub-BBY the day we were told to do so, but have received zero response or indication that anyone is actually doing anything. =/