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Posts: 3
Registered: ‎09-22-2013

Online Gamers Club Unlocked purchase not showing in acct

I purchased GCU along w/ some amiibo on 3/15. I received my coupons and all sorts of e-mails explaining I am now a GCU member, however when I go to purchase a new game online I receive no discount and I also see no mention of GCU on my account rewards page, etc.


Some help on this would be appreciated.

Posts: 3,618
Topics: 135
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Solutions: 127
Registered: ‎08-15-2011

Re: Online Gamers Club Unlocked purchase not showing in acct

Hi ckhoury,


That's really strange that you wouldn't be able to see your Gamers Club Unlocked (GCU) benefits.  I'm sorry for the hassle and I'll be happy to see what's going on with your account. 


Please send me a private message by clicking the blue box at the end of my signature with your My Best Buy Member ID and the Order Number from your GCU purchase.  


I apologize again for the trouble and look forward to your message. 

Blake|Social Media Specialist | Best Buy® Corporate
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