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New Member
Posts: 5
Registered: ‎01-12-2017

NBA 2k18 Windows - GCU not applied - Error or something else

Good morning,

I was about to checkout my cart with NBA 2k18 Windows. However, I noticed that the GCU discount was not applied. Also, the $10 rewards was not included for NBA 2k18 Windows even though this title is included in the $10 eligible rewards.

Therefore, I checked another windows game that was part of your $10 rewards ad which was Destiny 2. However, GCU discount was applied and the $10 rewards was eligible for this windows game.

So I have a few questions.
(1)What is going on with NBA 2k18 windows' pricing if the member has GCU?
(2)Why is the windows version for NBA 2k18 not part of the $10 rewards for preordering even though the title NBA 2k18 is part of the advertisment that is $10 reward eligible?
(3)It cannot be because it is a windows game because there are other windows game that the GCU work for and other windows title has the $10 rewards eligibility and they work. Is it an error for NBA 2k18 windows that the GCU doesn't work and is not eligibke for the $10 rewards?
Posts: 909
Topics: 14
Kudos: 98
Blog Posts: 3
Solutions: 41
Registered: ‎01-09-2017

Re: NBA 2k18 Windows - GCU not applied - Error or something else

Greetings BestGuyTechBruh,

 

Welcome back to our forums! I’m sorry to hear you’re experiencing some complications while attempting to create your pre-order for NBA 2k18 but I’d be more than happy to address your concerns!

 

  1. The reason you are not seeing the Gamer Club promotional pricing while ordering NBA 2k18 is due to when you create a pre-order you’re only creating a reservation for a copy. Since the game is not released the discount cannot be applied until it’s official street date.
  2. I will partner with my support team to verify if only console versions of this title qualify for the Get $10 promotion.
  3. Our Gamers Club Unlocked discount is only valid of physical copies and excludes digital. NBA 2k18 is only being offered through Best Buy as a digital copy which makes it ineligible to receive the discount.

I apologize for any trouble or confusion this has caused but will follow up with you as soon as I receive more details confirming the Get $10 eligibility. If you have any immediate questions please don’t hesitate to respond!

                                                                                                                               

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎01-12-2017

Re: NBA 2k18 Windows - GCU not applied - Error or something else

Thank you Javier for your informative response.

Hopefully, we can get an answer if the PC version for this title is eligible for the pre-order $10 reward before it comes out. If it does, then I will be ready to checkout. That is if I haven't bought it yet.

Thanks again.
New Member
Posts: 1
Registered: ‎09-12-2017

2k18 gold edtion

Will the gamers club discount work on the digtal download. Beucase when i added it to the cart no discount was taken off. The price showed up as 150$ and it suppose to take off 20%.

Posts: 909
Topics: 14
Kudos: 98
Blog Posts: 3
Solutions: 41
Registered: ‎01-09-2017

Re: NBA 2k18 Windows - GCU not applied - Error or something else

Hello BestGuyTechBruh,

 

I’m happy to inform you that I was able to confirm that the Windows version of NBA 2k18 does indeed qualify for our Get $10 promotion! I appreciate your patience while I gather this information for you. If you have any additional questions please don’t hesitate to respond!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!