01-13-2016 09:30 AM - last edited on 03-07-2018 03:30 PM by Michael-BBY
Calling all Gamers! Thanks for taking the time to check out our FAQ for Gamers Club Unlocked. You should find most information needed for any questions or concerns within the details below. However, please don't hesitate to make a new post on our Gamers Club Board.
Check out what Gamers Club Unlocked has to offer:
Q: What are the benefits of My Best Buy Gamers Club Unlocked?
A: Our Gamers Club Unlocked benefits have been upgraded.
Q: How much does the My Best Buy Gamers Club Unlocked membership cost?
A: Purchasing the membership by itself costs $30 for 2-years of membership. But, if you are currently a member, you get these new benefits for as long as your membership lasts.
Q: How do I join Gamers Club Unlocked?
A: You can join Gamers Club Unlocked by either by visiting a Best Buy location and speaking with an in-store specialist for details on becoming a member or by purchasing a membership for online activation on BestBuy.com.
Q: Once I am a member of Gamers Club Unlocked, is there a limit to how many new video games I can buy with my 20% discount?
A: Yes. Members are limited to three copies of a new (i.e. not pre-owned) gaming software title per platform, per year. Collector’s and Limited Editions count toward that title limit. Game of the Year editions, usually released much later including additional content do not count toward that limit but would essentially start as a separate game and limit.
Q: Does the 20% off only apply to new games on one console?
A: Nope, it applies to all new video games, including PC (with the exclusion of digital). The more games you buy, the more money you save. Game on, friends!
Q: You’ve run promotions in the past where if you pre-order and purchase certain games at Best Buy you get $10 in reward certificates…Do those offers, and others like it also apply to the 20% discount on new video games?
A: Current offers stack atop one another. That is to say, if you are eligible for reward certificates as a part of a promotion, you will get your 20% savings, and get the reward certificate too. Here’s an example:
Josh pre-ordered Call of Duty: Ghosts for Xbox One, and is, therefore, eligible for $10 in reward certificates as a My Best Buy member. Josh becomes a Gamers Club Unlocked member before he picks up his copy of Call of Duty Ghosts for Xbox One. Josh gets 20% off his copy of Call of Duty: Ghosts for Xbox One, and will receive $10 in reward certificates for successfully completing the other $10 reward certificate promotion. In this instance, Josh got $22 worth of benefits in one transaction. Not bad for a $60 game.
Q: If I have already pre-ordered games, will the 20% off be applied to those orders?
A: This will depend on whether you placed these pre-orders in-store or through BestBuy.com
Q: Can the 20% off benefit be combined with a price match?
A: At the time of purchase, you would receive either the price match or 20% off. You would not be able to receive 20% off of a matched price. If Best Buy's price is lowered during the return/exchange period, the price will be matched to the lower price (upon request). My Best Buy Gamers Club Unlocked Members should receive the new price along with the 20% discount. This price match covers one price match per identical item per customer.
For example, if Best Buy sells a new game for $59.99, a My Best Buy Gamers Club Unlocked member will be able to buy it for $47.99. The $47.99 price is the price we would compare for price match purposes. If a competitor sells the game for $49.99, there would not be a need for a price match as the Best Buy price is lower. If a competitor sells a game for $44.99, we would match that price and sell a My Best Buy Gamers Club Unlocked member the game for $44.99 with no additional discount. If Best Buy lowers our price during the return and exchange period on a My Best Buy Gamers Club Unlocked purchase, we will, upon request, apply the 20% discount on the new lower price. For example, If a Gamers Club Unlocked member paid $47.99 for a new game priced at $59.99 and Best Buy lowers the price to $49.99 during the return and exchange period, we will, upon request, price match the new price with the 20% discount and sell the My Best Buy Gamers Club Unlocked member the game for $39.99.
Q: Does the 20% off new video games come as a certificate, gift card, or another back-end rebate?
A: You get 20% off immediately when you buy your new games. Other promotions may deliver benefits on the back end, but not your 20% off.
Q: Can I still sign-up for an unpaid Gamers Club membership?
A: Yes, joining Gamers Club is free, and you can do so in-store.
For more exciting Gamers Club Unlocked news, or to become a member, check out the link below:
For additional questions, please feel welcome to create a new post and we will do our best to answer them.
|Brian|Senior Social Media Specialist | Best Buy® Corporate|
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