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Posts: 8
Registered: ‎10-23-2011

I ordered the Gamers Club Unlocked 2-Year Membership online and paid with PayPal.

Gamers Club Unlocked 2-Year Membership - My Best Buy [Online Activation]


I purchased this $30, 2 year membership online and I paid for it with PayPal.

I got the email confirming the order.

When I log into, and click Orders, it shows up as it being purchased as I expected.


It says towards the bottom of the order's page:


Status: Ready for Download

Good news! Your item is now available in the Digital Library. Go to Digital Library

I click Go to Digital Library.


It says:


Your digital library is empty.

It may take up to 4 hours for recent orders to appear in your digital library.


So what am I doing wrong?

Please help!

I have a bunch of PS4 games that I'd like to buy as well as maybe some other stuff. 
It would be great if I could finally get discounts on games since I don't like paying full price (who does?) and I've held off on buying videogames for months and months.


Posts: 3,618
Topics: 135
Kudos: 107
Solutions: 127
Registered: ‎08-15-2011

Re: I ordered the Gamers Club Unlocked 2-Year Membership online and paid with PayPal.

Hi xxnike629,


Let me start by welcoming you to the Best Buy Forums and thank you for joining the Gamers Club Unlocked (GCU) program!  We are happy to have you as a member.  


I was able to locate your My Best Buy Member ID and it appears to have an active membership on it.  I'd advise you to log out of your account and back in.  Also, you may need to clear your browsing history or try a different Internet browser.  


Let me know if this doesn't resolve the issues with your GCU membership and thank you again for joining the program!  

Blake|Social Media Specialist | Best Buy® Corporate
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