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Posts: 8
Registered: ‎09-21-2015

Gamers club unlocked welcome coupons

[ Edited ]

I am an elite member and I bought Gamers unlocked for the first time and they told you would get the coupons an hour after you order then nothing, I talked to the first day and told me 3 days maximum, I talked to them 3 days after and nothing and just talked to them and still no help at all 


the chat told me to call and give me a number and called and it was out of working hours and give me a case number which is (removed per forum guidelines)


please fix this and have some respect for me as I spent every day talking to you waiting without nothing if this matter happened with Amazon, it would be fixed in minutes 


just fix it

Posts: 1,444
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Solutions: 82
Registered: ‎01-09-2017

Re: Gamers club unlocked welcome coupons

Greetings faris,


Thank you for choosing to be a part of our Gamers Club Unlocked team! Generally upon purchase, that welcome packet can take between 24-48 business hours. Since you’re past that time frame I’d be happy to review your account and see if I can assist you locating those coupons!


I see you have already sent us a private message with your purchase details. I will be responding to you privately to confirm your email address that I show those codes being sent to.



Javier|Social Media Specialist | Best Buy® Corporate
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