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Posts: 1
Registered: ‎03-12-2017

Gamers Club not activating

Hi there,

 

I purchased the two years of Gamers Club for $30 last night and received the email this morning with the Gamers Club coupons. However, I don't get the 20% discount when I add games to my cart. Is there any way to fix this?

 

Thanks!

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Posts: 3,882
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Registered: ‎07-27-2015

Re: Gamers Club not activating

Hi pilot2fly –

 

Welcome to our forums and thanks for becoming a GCU Member! It’s concerning to hear you’re not seeing your GCU Benefits apply, which I’ll be happy to look into for you.

 

Normally we expect GCU activations to complete within 1-2 business day of purchase. However a number of scenarios can lead to this taking longer, such as enrolling near the end of the business week or over the weekend. Using the information you registered with our forums I was able to lookup your account and order, and am see you purchased your GCU Membership over the weekend. Now that the weekend has passed I expect you should see your membership complete activation and discount automatically apply within the next couple of days. In the meantime if you have any other questions or concerns please feel free to post again.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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