08-21-2017 01:09 AM
I just pre-ordered Madden 18 and bought my Gamer's Club alongside it. It gave me the discount at checkout. Now, when I go to add a game to my cart, it wants me to re-sign up for Gamer's Club and it does not show a discount. I do have the email that confirms that it's unlocked. I also see that there is now a $10 certificate deal and I have an offer that is $5 off any game over $29.99. I need to know why my Gamer's Club is not working, and how I can take advantage of these offers to get the full benefits that I have already paid for.
08-21-2017 01:57 PM
While trying to pre-order two games with my Gamers Club Unlocked account, neither game is being discounted with my 20% off. Or if they do, I will see the discounted price but when i go to checkout the prices revert back to full price. I've tried logging out and logging back in and trying to use different browsers and nothing seems to be working.
08-21-2017 07:48 PM
Hi. Today, I purchased gamers glub unlock at store and one of Switch game. Cleck activated GCU and I got 20% discount in the store. But I cannot use GCU on Bestbuy.com when I try to buy another game. I logged in my account, but website does not show discounted price also not applicable when I check out. So confusing.... Could you help me to GCU with my online account?
08-22-2017 01:01 PM
It's been past the two business days that I purchased the GCU and the discount is not applying online. I've gone through Firefox and Google Chrome and it's not applying the discount.
On my account it states that I have GCU and my expiration has been updated to 2019.
08-24-2017 01:02 PM
Same deal as everyone else. I was able to get the discount on games when I first purchased the GCU, but i went back to pre-order another game a few days later and the discount disappears from the item in my cart when I attempt to check out online. This is garbage.
08-25-2017 04:51 PM
I've done all of the sugguested fixes and nothing works. I have waited over 48 hours to activate with nothing happening. Is there something else I need to do to get the club to work with my Best Buy Account?
08-31-2017 07:37 AM
I just renewed my Gamers Club Unlocked that was set to expire on 10/1/17, yet nothing has been added to my account and it is still saying that is the experation date. It says a code is ready to download and it will appear in my digital library, yet when I go in there there's nothing.
08-31-2017 12:58 PM
Recently purchased GCU 2-3 days ago and while I got an e-mail stating my GCU has been activiated it has not been applying to any games I put into my cart. I also still get messages about joining GCU even though I already purchased it. I read it took a day or two to fully activate but it has been 2 days now and still isn't applying to games in my cart.