Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎06-19-2017

Re: Gamers Club is not getting added to my cart when I purchase a game...

Good luck, I'm confident they'll get back in touch with you soon. It took about 24-48 hours but my issue got resolved.

Posts: 3,563
Topics: 48
Kudos: 385
Blog Posts: 11
Solutions: 257
Registered: ‎07-27-2015

Re: Gamers Club Unlocked not working on anything

@tay4bucks Memberships were talking a bit longer to activate than normal, possibly due to an influx of new members because of E3 announcements. If you haven’t already please follow the contact instructions in the FAQ for assistance if you’re still not seeing your Membership activated.

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎06-21-2017

Re: Gamers Club Unlocked not working on anything

@Michael-BBYin the FAQ you linked it states to send a PM to @GamersClub-BBY with account details to get this issue resolved.  GamersClub-BBY hasn't signed into these forums in seven days. 

New Member
Posts: 7
Registered: ‎11-07-2016

Re: Gamers Club Unlocked not working on anything

Here's the easiest way to get GCU resolved. Call Best Buy and have the customer service rep do it for you. I am elite plus so there was no issue and in 15 minutes they were able to process and I got my email. Then in less than 24 hours I got my GCU email and coupons. BAM!

 

Until the website issues get resolved, go "old school" and call them!

New Member
Posts: 2
Registered: ‎06-21-2017

Re: Gamers Club is not getting added to my cart when I purchase a game...

I called customer service two days ago and still haven't gotten anywhere. That was actually my first resort. I actually purchased on 6/5 and received my welcome e-mail on 6/6. Looking at old threads and this appears to be an ongoing issue since at least Nov 2015. I can't imagine the resolution is more complicated than setting a flag in a database. I'm assuming some third party provider is involved somehow and is dropping the ball -- otherwise there is no good excuse for why this issue can't be resolved for everyone with a 15 minute phone call.
New Member
Posts: 3
Registered: ‎06-21-2017

GCU has not appeared on my account

Purchased a GCU membership on 6/17 but it has not shown on my account when I try to pre order a game. I saw that I should wait 2-3 days but still have not received anything.

New Member
Posts: 1
Registered: ‎06-24-2017

GCU Not Activated

I recently purchased gamers club unlocked on the 22nd of June and I'm having trouble getting it activated. On my order it says to go to my download library but it's not there. How else can it be activated?
New Member
Posts: 2
Registered: ‎06-27-2017

Gamers club unlocked not showing up for my account

As many here have said, on 6/24 I purchased my GCU online along with games, ( which I received the 20% off) and a vacuum. it is Tuesday 6/27 and it still isn't showing as active on the site. Plz help. I have logged off , logged in, put items in cart and still nothing. Anyone have an official eta?

 
New Member
Posts: 2
Registered: ‎06-29-2017

Gamers Club Unlocked Activation Issues

Hello,

 

I purchased the Gamers Club Unlocked yesterday. I'm not seeing anywhere on my account where it is activated. I have not received any emails or anything. Can you please help?

New Member
Posts: 1
Registered: ‎07-02-2017

Gamers Club Unlocked not actiavted

I bought GCU online recently so I could buy Yakuza 0 with the added discount, and I bought the GCU seperatley. When I add Yakuza 0 to the cart it doesn't add the discount from GCU. I wanted to buy this with the discount before the sale ended. Can I get some help?

 

Edit: I also wanted to get the Crash Bandicoot N-Sane trilogy in time before it possibily sells out with the discount.