07-09-2017 11:07 AM
So I went into the store and obught the gamer club as a first time memeber adn was told that i would get the welcome packet within an hour or so and if not at most 24 hours. I still have not recieved it. The only reason i bought this was so I could use the welcome packet and buy some games to enjoy this weekend but its almost over and no welcome packet. I already bought 1 game since i couldnt wait any longer and use the 20% only but looking into buying another one with the welcome packet. If someone can please send that to me i would really appreciate it.
07-10-2017 04:57 PM
I had a question about using the GCU membership. I bought this online and it is active. Can I use in-store as well? How do I get the discount in-store? There's nothing to download from the digital store so will a card be mailed to me?
07-17-2017 06:27 PM
It's been 24 hours and GCU is not showing up on my account. Received an email saying Welcome to GCU and I'm gonna need a new couch. It shows Status : Ready to Download but there is nothing in my Digital Library. Called few reps and they don't know what I'm talking about so they keep transferring me to each other and then I get disconnected and now my case is escalated. This is ridiculous and the reviews show people had this same problems in 2015 and in 2017 it's still not FIXED.. I should have waited for Amazon to get this games I wanted instead of purchasing GCU. Will def file chargeback if my product is not delivered on my account.
07-18-2017 06:50 PM
07-19-2017 09:44 AM
Hi Solidrevolver89 –
Please see the Gamers Club Unlocked Activation FAQ for an explanation of the activation process, troubleshooting steps, and contact info if your Membership is still not active after the expected time frame.
|Michael|Social Media Specialist | Best Buy® Corporate|
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07-20-2017 07:01 AM
So i deciced to buy the Gamer's Club Unlocked today on the website. the issue i am having is i bought it but its not applying any of the 20% discount on any of the games on the online store? is there any needed extrea steps that i need to do on my end or is it just not working? i would really like this fixed so i can pre order some games.