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New Member
Posts: 7
Registered: ‎03-04-2017

Gamers Club Unlocked

I recently renewed my Gamers Club for $30 and I am not getting my discounts. The guy in the store told me I did not have it active on my account. I spent over 2 hours on the phone for them to fix it and it was said to be fixed but it is still not applying my discount. I didn't get my gamers club unlocked points or discount yesterday when I bought games in the store nor any of my points for buying the new console. Why is my unlocked not working I want to go back today to buy 3 or 4 more games but I want my discount I rightfully purchased. Also, when I registered for this site it would not let me use my yahoo email it kept saying invalid email, but it's the email you guys send all the daily stuff and my certificates to.
New Member
Posts: 7
Registered: ‎03-04-2017

Re: Gamers Club, No Welcome Package Coupons Sent

I have not gotten mine either. I'm slightly upset I haven't even gotten me discounts to apply yet. I was planning on using my guide coupon for the new Zelda guide. Why is best buy advertising services and deals they do not honor
Posts: 4,251
Topics: 56
Kudos: 327
Blog Posts: 11
Solutions: 332
Registered: ‎07-27-2015

Re: Gamers Club Unlocked

Hi Ashleyj1988 –


Welcome to our forums and thanks for being a continued GCU Member. That said I’m sorry to hear your GCU Membership appears to be having activation issues, which I’ll be happy to look into for you.


Using the information you registered with our forums I was able to locate your account, as well as the logs from your other contact with us regarding this issue. Thankfully I see one of my colleagues from Twitter has already been able address this for you, but if you have any other questions or concerns please feel free to post again.


Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
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