03-06-2017 01:51 PM
When you pre order in store the GCU discount isn't applied until you pick up on release day. Does this apply to online pre orders as well? I only ask because I pre ordered Toukiden 2 online today (theres no in store pickup). When I add the game to cart it shows the usual 20% discount but at checkout it has it as full price.
03-07-2017 11:28 AM
Hi Luncidlnsantiy –
Welcome to our forums and thanks for being a GCU Member. You ask an excellent question about our GCU program, which I’ll be happy to answer and clarify for you.
When pre-ordering on BestBuy.com the GCU discount is applied immediately, unlike when you pre-order in store. Reason being is when you make a pre-order on BestBuy.com your form of payment is authorized for the total amount, while in-store you’re only required to put down a deposit for your pre-order, and you don’t pay until you pick up.
As for not seeing the discount in your cart, I recommend signing out of your BestBuy.com account, clearing your browser’s cache/cookies, signing back in and trying again, as you should be seeing the discount on the product pages and in your cart. If you have any other questions please feel free to post again!
|Michael|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!