05-16-2017 11:49 AM
Hi mo1390 –
I’m disappointed to hear that even after speaking to one of our phone associates this issue still isn’t resolved, so I’ll be happy to advise you on this.
Please see our Gamers Club Unlocked Activation FAQ thread for instructions on who to contact on our forums regarding these issues and what information to provide so we may be of assistance in resolving this for you.
|Michael|Social Media Specialist | Best Buy® Corporate|
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