Gamers Club

[hknaven]

Hello, 

I never received my welcome coupons when I re-upped my BBY Gamers Club Unlocked membership. I checked my spam folder and did not see it in there. 

Thanks

[Michael-BBY Social Media Specialist · Accepted solution]

Hi hknaven –

Welcome to the forums and thanks for being a continued GCU Member. I’m sure you’re excited to take advantage of your renewal coupons, which I’ll be happy to advise you on.

If it’s been two full business days since your renewal purchase and you’re still not seeing your welcome coupons, please follow the troubleshooting steps for locating this email, listed in our GCU Activation FAQ. If you’re still not able to locate your coupons after that, please follow the contact instructions at the bottom of the FAQ so we may look into this for you further.

Sincerely,