05-03-2017 12:52 AM
I just renewed my Gamers Club about a week ago now. Nowhere on my account does it say anything about me having a Gamers Club subscription, and when I go to order a game, it is still wanting to charge me full price. I have the confirmation email and everything, the $30 charge has already been applied. Help will be appreciated, thanks.
05-03-2017 12:38 PM
I’m sorry you’re experiencing issues with your renewal. I’d be happy to review your account and see the status of your account and make sure the renewal is applied correctly. Please send me a private message with you My Best Buy account number and details of your renewal purchase. I apologize for the delay but look forward to hearing from you so I can assist further!
|Javier|Social Media Specialist | Best Buy® Corporate|
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