05-03-2017 09:03 PM
So, got a gamers club unlocked account a month or two ago, asked them to tie it to my current account. I get the discounts, and they find me in the system whenever i check out, but when I log into my account using my email address, neither the purchases I made nor the gamers club is tied to that account.
Funny thing is I get the gamer club emails to the email I log in with. I give them my phone number when at check-out, and I get my receipt at my email address. But my account, tied to the same email, has none of this information.
Can anyone help me out with this? Thanks!
05-04-2017 09:20 AM
Hi osaka35 –
Welcome to our forums and thanks for being a GCU Member. I’m sorry to hear your Membership is only working in-store, which I’ll be happy to look into for you.
Please send me a private message with the phone number you’re providing in-store and the email address you sign into BestBuy.com with. Additionally I you can please include your MyBestBuy Account ID. To message me select the blue button in my signature.
Hope to hear from you soon,
|Michael|Social Media Specialist | Best Buy® Corporate|
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