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Posts: 4
Registered: ‎12-08-2015

Gamers Club Unlocked Discount Being Removed

Okay, so I repurchased GCU several days ago and when I went to try and pre-order Madden 18 online I ran into a really strange issue. When I add the item to my cart it shows the discount being applied. However, when I check the box clarifying that I want the game shipped to me and not to a store, it removes the discount. I checked back through my recent purchases, and while it does say I have a digital download available, my digital library is completely blank. I've already tried clearing out my browser so I'm not sure if it's just an odd hiccup or if something's not being applied correctly. Any help would be appreciated. Thanks.

Posts: 5,945
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Registered: ‎08-15-2011

Re: Gamers Club Unlocked Discount Being Removed

Hello T3nni3s,

 

Thank you for enrolling in Gamers Club Unlocked. Thanks too for bringing your questions to us here on our forum. I'll be happy to review your account details with you today.

 

I am sorry to hear you've had some trouble with your Gamers Club Unlocked (GCU) discount. While benef in within 1-2 business days, it sounds like there may be something else happening with your account today. Please watch for a private message from me shortly so I can review your account details with you.

 

Best regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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