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New Member
Posts: 5
Registered: ‎10-28-2014
Accepted Solution

Gamers Club, No Welcome Package Coupons Sent

Hi,

 

I have signed up for the Gamers Club Program at the store, and have not received any Welcome Package Coupons. I have called to Bestbuy Customer Service, spoke to 5 different reps, and not one of them has head of A Welcome package. 

 

This Link shows it: http://www.bestbuy.com/site/my-best-buy/gamers-club/pcmcat338600050004.c?id=pcmcat338600050004&pageT...

 

Can someone please help in this matter

 

Thanks

 

Posts: 2,782
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Registered: ‎07-27-2015

Re: Gamers Club, No Welcome Package Coupons Sent

Hi seminole30 – 

 

Thanks for becoming a GCU Member, and for your post. I’m disappointed and concerned to hear that you not only didn’t receive you GCU Welcome Packet and coupons, but that multiple members of our support team were unaware of this benefit and couldn’t be of assistance to you. I sincerely apologize for this failing on our part, and will be happy to offer my assistance here. 

 

That said I was able to locate and review your account and Membership details using the information you’ve registered with our forums, and have sent you a private message with some details. You can view by selecting the orange envelope on the top right-hand corner of the page. 

 

Regards, 

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎03-04-2017

Re: Gamers Club, No Welcome Package Coupons Sent

How do I get my welcome package? I haven't gotten mine yet either
New Member
Posts: 5
Registered: ‎10-28-2014

Re: Gamers Club, No Welcome Package Coupons Sent

Try private messaging one of the Social Media Specialist found on here, thats what i did. 

New Member
Posts: 5
Registered: ‎10-28-2014

Re: Gamers Club, No Welcome Package Coupons Sent

I messaged Michael-BBY and he helped me out.