06-03-2018 07:04 PM
I had a question about Gamer's Club 3 game limit. I know you can only purchase a game three times, for one platform, for one year. However, I was wondering what happens if you returned one of those games and got a full refund on it? I don't want to purchase a game and go over the limit if the returned game still counts towards the limit.
Solved! Go to Solution.
06-05-2018 09:26 AM
Hi Wofl123 –
Welcome to the forums and thanks for posting. You ask an excellent question that I’m sure is on the minds of many, which I’ll be happy to answer for you.
If you returned a purchased title in compliance with our Return and Exchange Promise, that would negate one of the purchases towards the 3 limit for that particular SKU. That said, if anything was done outside of standard operating procedure, or any exceptions were made to provide you with your full refund in this case, this could put you and your account at risk if you were to potentially exceed the limits of the program.
|Michael|Social Media Specialist | Best Buy® Corporate|
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