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New Member
Posts: 1
Registered: ‎06-29-2017

Game club discount on preorder if subscription expires before game is released?

I am a current gamer club unlocked member but since joining my local Best Buy has closed.  I, therefore, will not be renewing my gamers club subscription.  My question is if I preorder a game that is released a month after my subscription expires, will I still get the discount locked in upon the pre order purchase date?  Or will it go by the release date?

 

 

Regular Member
Posts: 44
Registered: ‎06-26-2017

Re: Game club discount on preorder if subscription expires before game is released?

Hey TeeMichael, 

 

Thanks for stopping by and what a great question that is.

 

I have reviewed different bits of information I could find from terms and conditions but I cannot find anything that shows if you will still get the discount or not. I do know that from experience, when you pre-order a game, the transaction does not fully occur until it is picked up. 

 

With that being said, if the price is showing discounted with the gamers club unlocked when you attempt to pay off the pre-order, I would recommend you do that. Hand tight though, a moderator will be by soon to look into this with you

 

Thanks for that little bit of a mind jumble haha, have a great day!

***I am Tech Lead with Best Buy but I am not able to issue official responses. My posts are only here to help before an official response is offered by a Best Buy Social Media Specialist. The views that I post are my own and not that of Best Buy.***

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Registered: ‎07-27-2015

Re: Game club discount on preorder if subscription expires before game is released?

Hi TeeMichael –

 

Welcome to our forums and thanks for your post. I’m sorry to hear you won’t be renewing your GCU Membership, but will be happy to answer this for you.

 

If you pre-order though BestBuy.com your GCU discount should be retained even if it has expired by the time the game releases, because your form of payment is pre-authorized when the order is placed. Alternatively because of the different way their transactions are processed, if you pre-order in-store your discount would not be retained. If you have any other questions please feel free to post again.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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