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Posts: 1
Registered: ‎08-02-2017
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GCU welcome coupon not received

Hi, it seems like a usual issue not to receive the welcome coupon. It happened to me as well. 

 

I'm very sure it's not in my Email SPAM or anything, I just haven't received it.

 

I appreciate anyone's help.

 

Thanks!

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Posts: 793
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Registered: ‎01-09-2017

Re: GCU welcome coupon not received

Greetings wuxi9007,

 

Welcome to our forums and thank you for choosing to be a part of our Gamers Club Unlocked team! I’m truly sorry to hear that your welcome packet has yet to reach you and I’d be more than happy to assist you getting this addressed.

 

In order to begin digging a bit deeper towards this, please send me a private message with your purchase details such as the order number, or the “Customer Service Pin” number which can be located at the bottom of the receipt.

 

I apologize for the delay you’ve been experiencing but look forward to hearing from you so I can assist you further!

 

Respectfully,

Javier|Social Media Specialist | Best Buy® Corporate
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