03-10-2017 04:25 PM
That's really strange. I want to confirm I'm reviewing the correct information. Please send me a private message by clicking the blue box at the end of my signature. Make sure to include you My Best Buy Member ID and the Gamers Club Unlocked renewal purchase information ("Customer Service Pin" or BestBuy.com Order Number).
Looking forward to your message and further investigating your situation.
|Blake|Social Media Specialist | Best Buy® Corporate|
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03-10-2017 04:29 PM