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Posts: 1
Registered: ‎06-16-2018

GCU not working?

I’ve tried multiple browsers and apps and my discount is not appearing. I tried resetting everything. The problem is that I’ve been logged into so many sources that I can’t undo everything. 

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Posts: 5,049
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Registered: ‎07-27-2015

Re: GCU not working?

Hi theegreatone –

 

Welcome to the forums and thanks for posting. It’s concerning to hear you’re not seeing your GCU discount apply, which is something I’ll be happy to look into and advise you on.

 

Firstly, please know that the discount now only applies to titles added to your cart, and no longer shows up while browsing BestBuy.com. If you’ve added a title to your cart and did not observe your discount while entering checkout, please send me a private message verifying the following information so I may review your account. You can message me by selecting the blue button in my signature.

 

  • Full Name
  • Phone Number
  • Email Address
  • SKU of game added to cart

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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