06-14-2017 05:39 AM
I signed up for the GCU and purchased the membership online. However, when I go to add a game to my cart it will show the price of $47.99, but when I go to check out the price in my cart will change to $59.99.
My order status shows ready for digital download, but when I go to my library (to activate the GCU status my digital library is empty.
Thank you for your assistance.
06-14-2017 01:54 PM
Welcome to our forums! I’m sorry to hear you’re experiencing issues with your GCU activation. I can certainly imagine you’re eager to utilize your benefits and I’d be happy to assist you in having this resolved.
After reviewing your account, I show that your membership is reflecting as active and appropriately applying the discount. Are you currently still experiencing issues making purchases?
|Javier|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!