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Posts: 2
Registered: ‎11-22-2016

GCU membership not working.



I signed up for the GCU and purchased the membership online.  However, when I go to add a game to my cart it will show the price of $47.99, but when I go to check out the price in my cart will change to $59.99.


My order status shows ready for digital download, but when I go to my library (to activate the GCU status my digital library is empty. 


Thank you for your assistance.

Posts: 1,444
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Registered: ‎01-09-2017

Re: GCU membership not working.

Greetings Dart1146,


Welcome to our forums! I’m sorry to hear you’re experiencing issues with your GCU activation. I can certainly imagine you’re eager to utilize your benefits and I’d be happy to assist you in having this resolved.


After reviewing your account, I show that your membership is reflecting as active and appropriately applying the discount. Are you currently still experiencing issues making purchases?



Javier|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-22-2016

Re: GCU membership not working.

Yes, it is working correctly now.

Thank you.